Return the unassembled item in their original packaging within 21 days, together with your receipt for an exchange. The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any exchange. Mandi BP Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have inspected, checked and confirmed the returned goods/products, customers will received their refund within 3 to 5 working days.
Please return your purchase to the following address: Mandi BP Sdn Bhd No 1, Jalan Pinggir, 2 1/2 Miles Jalan Ipoh, 51200, Kuala Lumpur.
Please contact us at firstname.lastname@example.org or 03-40438833 / 018-9002888 if you have any questions or doubts.